Under the Medical Leadership of
Victoria Braund, MD
At Symphony of Evanston, we take pride in our guest-centric philosophy and our ability to deliver quality care to our guests. Whether in our post acute rehabilitation, long-term skilled nursing, or our specialty programs, this philosophy is reflected in our commitment to deliver the highest possible level of independence and quality of life for all those who pass through our doors. We're more than a traditional nursing home, our guests and their families can expect incredible care tailored to each individual need.
Working in collaboration with the Evanston area's finest physicians, nurses and therapists, we are constantly exploring new ways to provide the best possible outcomes for our guests. Our ability to offer a full spectrum of innovative solutions and the comprehensive data to back them up, are helping to make Symphony of Evanston the provider of choice in the community we are so proud to serve.
High Note Hospitality at Symphony of Evanston
Our Customer Experience Program delivers the high notes of customer service via a full mind, spirit and body hospitality model. We ensure patients receive superior customer service, are treated as if they are at a 5-star resort and leave recommending a Symphony Post Acute Network Member Facility to friends and family.
The High Note Hospitality Program provides:
- An Advocate for Care & Service
- Compassionate Caregivers
- Concierge Services
- Newspapers, Magazines & Puzzles
- Daily Snack Cart
- Family Communication
- Room Service Menu
As a dedicated service program within Symphony Post Acute Network Member Facilities, High Note Hospitality Customer Experience Directors ensure our patients are comfortable while providing amenities to please.